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Windows Disk Drive Not Working

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Click the plus sign (+) next to the following folders in the left side of the window pane: HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class {4D36E965-E325-11CE-BFC1-08002BE10318} Look for any of the following names Figure : Removing the side panel Gently disconnect both the data cable and the power cable from the back of the CD/DVD drive. Sign in Share More Report Need to report the video? Follow these steps to use the Hardware and Devices troubleshooter to check for problems: In Windows, search for and open Find and Fix Problems. this contact form

Use the steps in this document to troubleshoot problems with CD and DVD drives reading discs. Double-click DVD/CD-ROM drives. Under the Hardware and Sound item, click Configure a device. Z7_M0I02JG0KONJ30ACBBF8MM1084 hp-hero-support-search Actions ${title} Loading... https://support.microsoft.com/en-us/kb/314060

Dvd Drive Not Working Windows 7

note: If you have a new notebook computer, make sure the computer actually has a CD/DVD drive. Figure : CyberLink Power2Go error message example Step 1: Reinstalling disc recording software Upgrading the operating system or installing certain types of software can cause other recording software to lose their When done, use the CD or DVD drive again to see if it can read discs. Use discs that are in good condition and are known to work in other drives.

Use the following steps to help determine if discs or the drive need further attention: Insert a software CD (like a game or business software) into the CD or DVD drive Sign in 210 Loading... Search all support All Support Software, Drivers and Updates Troubleshooting How to Product Information User Guides Cancel Example: “Laserjet P1102w driver” or “HP Pavilion 17-f002na will not turn on” Loading Results Cd Drive Not Reading Disc note: Disc recording software applications that come with HP and Compaq computers are made to recognize only the original CD/DVD drives that come with the computer.

If nothing happens or the computer stops responding, the laser is unable to read the initial startup information on the disc. Dvd Drive Not Working Windows 10 Try more software CDs to get an idea for how the drive is functioning. Note: If the CD-ROM drive is not found in the Device Manager, it is likely the drive's cables are not connected properly or that the drive is bad and needs to

However, if the CD-ROM does not work, refer to the next and final possibility.

A new LowerFilters value containing PxHelp20 is listed in the Registry Editor window. Cd Rom Not Working Windows 10 Additional information on bootable disks can be found on our boot disk page. If the discs fail in another drive on another computer, the discs are probably bad. If it works, you are done.

  1. Do not use music discs.
  2. In the Search box, enter your product name/number (for example, Pavilion p6230f), then click Search.
  3. Open Device Manager, highlight and remove the CD-ROM currently installed by pressing the delete key.
  4. Right-click Start, select Shut down or sign out, then select Restart.
  5. Under System and Security, click Find and fix problems.

Dvd Drive Not Working Windows 10

If the operating system does not recognize the CD/DVD drive, check the BIOS and see if it is recognized there. http://support.hp.com/us-en/document/c03280768 Z7_3054ICK0KGTE30AQO5O3KA3016 hp-feedback-input-portlet Actions ${title} Loading... Dvd Drive Not Working Windows 7 If AutoPlay is set to take no action when discs are inserted or if AutoPlay is not enabled, nothing may happen when a disc is inserted. Cd Drive Not Working Windows 10 note: Those familiar with editing the Windows registry can save time by adding a LowerFilters value to the Windows Registry instead of reinstalling the software.

Zeb Tech 56,564 views 9:16 CD Drive Not Working? weblink Even though the disc type may be compatible with a 16x burn rate, the playback may be much less compatible in other drives. If an AutoPlay window opens, the drive is able to read the disc. Privacy Policy © Copyright 2016 HP Development Company, L.P. Cd Drive Not Working Windows 8

Solution 4 - Reset the computer power Under some conditions, the disc drive might lose communication with Windows, even after restarting the computer, this issue often causes problems with disk drive, Figure : Device Manager: DVD/CD-ROM drives If a name for a CD/DVD drive does not appear, or it is listed with errors, close Device Manager and use the HP support document Step 7: Using Microsoft System Restore If the computer still cannot read the disc, use System Restore to go back to a time when the drive was known to be functioning. navigate here Wait for the computer to restart and boot into Windows.

Z7_3054ICK0KGTE30AQO5O3KA3015 hp-online-communities-portlet Actions ${title} Loading... Cd Drive Not Showing Use discs from different manufacturers and recording labels. How to fix CD Drive Problems in Windows 10 Some people say that after they upgraded their computers to Windows 10, their CD drives simply disappeared.

note: If you suspect that the drive may be bad after using these steps, test the drive to see if the hardware has failed.

If a window does not open when discs are inserted into the drive and the drive does not appear in File Explorer, refer to The CD/DVD drive does not appear in Z7_3054ICK0KGTE30AQO5O3KA3016 hp-feedback-input-portlet Actions ${title} Loading... With the 4D36E965-E325-11CE-BFC1-08002BE10318 key still selected, right-click any blank area of the right side of the Registry Editor window (the window pane listing all the values within the key). Cd Drive Not Detected If it does not, test the CD/DVD hardware for failure.

videomarketing5000 154,970 views 3:37 Fix a scratched disc for cheap! (Not using toothpaste! Confirm the deletion by clicking Yes. This page requires Javascript. his comment is here Find Solutions, ask questions, and share advice with other HP product owners.

For example, if the drive letter was listed as E in the diskpart list, you would type the following: E: Press the Enter key, and then enter the following at the Double-click DVD/CD-ROM drives to expand the category. Click Device Manager. Click OK to confirm that you want to remove the device.

The Hardware and Devices troubleshooter is available in Microsoft Windows 7, Windows 8/8.1 & Windows 10 only. Adnan Megahed 33,066 views 3:16 How to open and run a CD on your computer manually - Duration: 3:37. If the drive is still not detected, contact Dell Technical Support for In-Warranty repair options. Note: You will need to login to Windows with an account with administrator privileges.